Feedback is a gift that unlocks the potential of others. But, there’s an art to it.. Learn to master psychology, or it will cut deeper than any sword. Here’s how the world’s best Coaches inspire others to achieve the impossible:

Keep The Positive Personal; Negative Technical Triumph their wins. Rather than attach blame to failure; ..key in on the technical or tactical solutions. If you model Extreme Ownership, they’ll follow.

Destroy Myths Of “The Natural” Be intentional about using growth versus fixed language to shift their mindset. Focus their attention towards what is in their control. Embrace failure as a fundamental (and celebrated) part of the growth cycle.

Window Of Opportunity Timing is everything. What you say is only as effective as *when* you say it. If emotions are high, they won’t be open to internalize critical feedback. Instead, it could lead to long-term performance anxiety, or resent. And, resent fractures trust...

Make It Safe To Take Calculated Risks (and fail) Psychological safety is a defining characteristic of elite teams. Instill it, and you’ll dramatically increase: • Trust • Creativity • Innovation • Confidence Fear cultures of blame, and hidden mistakes? Not so much...

Remove The Safety Net If you’re quick to correct, ..you’re simply hardwiring their dependence. Silence is powerful — force them to figure it out. Establish the overall intent, and challenge them to move from; “What do I do?” ..to “this is what I’m gonna do.”

Do This > Don’t Do That Focus attention on the desired action, and positive outcomes. Cue them on what *not* to do, ..and they’ll be consumed by the thought of screwing up. Making them more likely to ... Screw Up!

Belief People will rise (or fall) to the level of your expectations Label them based on past failures or shortcomings... ..and they’ll often prove you right. Instead, set the bar just out of reach and lift them up with; “I Believe In You” It might just change their life...

And, as @RyanHoliday reminds us; ‘Ego Is The Enemy’ Above all, remember it’s not about you. It’s about helping them. Any successes are because of them. Any failures are because of you. The sooner you realize this, the greater impact you’ll have.

If you enjoyed this, follow me @jbonhotal I share insights on human performance, coaching, and leadership.

Also, if you’re interested to learn more about the importance of character development; ..and the science associated with building relevant attributes… ‘How Children Succeed’ is an incredible resource.

TL;DR •I Believe In You •Ego Is The Enemy •Psychological Safety •Remove The Safety Net •Window Of Opportunity •Do This > Don’t Do That •Destroy Myths Of “The Natural” •Positive Personal; Negative Technical